Terms of Use
[Last Updated: May 29, 2026)
Acceptance of terms
By using this Website, you agree to these Terms of Use. If you do not agree, please do not use the Website.
Use of the website
You agree not to:
misuse the website
attempt unauthorised access
disrupt the service
use the site for unlawful purposes
Intellectual property
All content on this website, including text, branding, graphics, and software, is owned by Peyton Pesavento Johnston/Aligned Performance Coaching unless otherwise stated. You may not reproduce or distribute content without permission.
Content and liability disclaimer
This website is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we are not liable for:
indirect losses
business interruption
data loss
damages arising from website use
External links
We may link to third-party websites. We are not responsible for their content or practice.
Services
This website provides information about our service programs and allows users to manage appointments and accounts. We may update, change, or discontinue services at any time. The results of any programs within Aligned Performance Coaching or services are not guaranteed.
User accounts
Users may create accounts to manage bookings and appointments.
You agree to:
Provide accurate information
Keep login details secure
Notify us of unauthorised account access
We reserve the right to suspend accounts for misuse.
Bookings and payments
Appointments, invoices, and payments may be managed through integrated third-party systems. Payment terms and cancellation policies may be communicated separately when booking services. Peyton Pesavento Johnston/Aligned Performance Coaching operates on a pre-pay basis and all services must be paid for in advance. If Client or Parent is paying per session, payment must be completed at least 24 hours prior to each session. If Client or Parent has purchased a pricing package, full payment must be completed at time of purchase. Once the number of sessions within a package has finalized, the Client or Parent may purchase another pricing package or switch to paying per session. If payment is not completed at least 24 hours prior to a session, the session will not be able to continue..
Cancellation Policy
We understand that plans can change. To help us manage appointments fairly and efficiently, please review the following cancellation policy.
Cancellations by clients
Appointments may be cancelled or rescheduled by contacting us at least 24 hours before the scheduled appointment time.
Cancellations made after this period may be subject to a cancellation fee of up to 50% of the booking fee.
Failure to attend an appointment without notice (“no-show”) may result in the full appointment fee being charged.
Late arrivals
If you arrive late:
Your appointment may need to be shortened
We may be unable to extend the session beyond the scheduled end time
Full fees may still apply
Cancellations by us
In rare circumstances, we may need to reschedule or cancel appointments due to illness, emergencies, or unforeseen circumstances.
If this happens:
We will contact you as soon as possible
You may choose to reschedule or receive a refund where applicable
Refunds
Refunds for services are based on a case-by-case analysis.
Eligible refunds
Refunds may be offered where:
A booking is cancelled within the permitted cancellation period
We are unable to provide the booked service
Duplicate payments were made in error
Non-refundable situations
Refunds are generally not provided for:
No-shows
Dissatisfaction after a completed service unless legally required
Cancellations made outside the stated cancellation period
Any refunds approved under this policy will be processed using the original payment method where possible. Processing times may vary depending on your payment provider.
Client conduct
We reserve the right to refuse service where behavior is abusive, threatening, inappropriate, or unsafe.